Shop Policies

Accepted Forms of Payment

For Purchases Made on the Website: Credit Card (Visa, Master Card, American Express, Discover)

For Purchases Made In Person: Credit Card (Visa, Master Card, American Express, Discover), Check, or Cash.

Credit Card Charges. Your credit card will be charged when you place your order. For refund information please read our Refund Policy below.

Bounced Checks. A $25 dollar charge will be assessed for all bounced checks.

Shipping Policy

What we sell: Items such as yarn, knits, woven, supplies, and other items that we manufacture, these are typically in stock, on hand items.

Shipping turn around: Items will be shipped within 24 to 48 hours of receipt of payment, often in the same day if the order is received before 11:30 AM EST.

Shipping Carriers: Products are primarily shipped via USPS and on some occasions UPS depending on the size of the order.

Order Tracking: We offer order tracking on all items.

Shipping Rates: The rate you pay will be the rate we pay plus 10% for handling.

Backordered/Oversold Items: We will do our best to keep quantities updated and correct, but every now and then an item will oversell or be backordered, in that case we will reach out to you as soon as we know and you will be given the choice to keep the order and wait or to remove the item from your order and be refunded for that item.

Return Policy

Accepted Returns For Refund: Any product that we sell may be returned to us (at purchasers expense) if it is in NEW condition, in ORIGINAL packaging, and Postmarked within 15 days from shipping postmark.

When product is received, inspected, and approved a 10% restocking fee will be charged and the balance will be applied to the purchasers account. If it is apparent that the product has been used or is in any way no longer satisfactory for resale the item will be returned to the purchaser with an explanation and the account will not be credited.

Please contact us here before you return your product so that we have a record of it coming back to us, and we know to expect it. After you fill out the form you will be given the address to return the product(s) to.